GoodGlasswareUpdated 2 years ago

What is your GoodGlassware made of?

The glass used in our line of simple and affordable GoodGlassware products is made from the highest quality, lead-free, recycled glass. Glass is 100% recyclable and can be recycled endlessly without loss in quality or purity. 

How do I wash glassware?

All of our glassware can be hand washed or put in the dishwasher. For a longer lifespan, we recommend washing glassware by hand.

If you'd like to wash our glassware products in the dishwasher, glasses should be positioned in the top rack of the dishwasher so that they do not touch each other during the wash cycle. The surface area of glass expands when heated and therefore glasses should not be stacked while still warm from washing as they then may stick together and break. Hot glasses taken out of the dishwasher should be allowed to cool down before filling with cold water.

For delicate glassware, we recommend hand washing. Please be aware that abrasive scrubbing pads may scratch the surface.

What happens if my glassware arrives damaged?

If your glassware arrives damaged or if you accidentally chip, break or damage any current glassware products during normal home use, please contact us at [email protected] with your order ID number and your current shipping address, and we’ll replace it free of charge.

How should I clean cloudy or dull glassware?

Limescale, also known as calcium carbonate, is a hard white or green deposit that typically forms on glass that regularly comes into contact with hard water. Sometimes, the tap water in your house or building may be high in calcium and magnesium, resulting in a cloudy or dull appearance after washing.

In order to remove the limescale from glassware, we recommend soaking glasses in warm water to which vinegar has been added. You can also use salt as a water softener if necessary, or try switching to a different dishwashing detergent brand.