Information about shipping, delivery and ordering from us.
Once you have accessed the checkout page, for security purposes, you cannot change the quantities during the checkout process. If you need to change the quantities of your order before placing it, you can return to the cart and update the quantities
Information about shipping and delivery.
We will refund or replace items free of charge if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected]. Please email our support team at [email protected] with a photo of the broken
Information about returns and exchanges.
Information about order changes and cancellations.
Information about payments.
Information about gift cards.
Information about warranties.
If you purchased your product on Amazon from Vintorio, your order ID should be located in your Order History. It should be a 17-digit order number at the top right of the order that contains our Vintorio product and will look like, "ORDER # XXX-XXXXX